Privacy Policy
Last updated: January 16, 2025
At TraderPath, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform.
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1. Information We Collect
We collect information that you provide directly to us, including:
Account Information
- Email address
- Name (optional)
- Password (encrypted)
- Profile picture (if using Google Sign-In)
Usage Information
- Analysis history and preferences
- Trading pairs you analyze
- Feature usage patterns
- Device information and IP address
Payment Information
- Payment transactions are processed by Stripe
- We do not store credit card numbers
- We retain transaction IDs for record-keeping
2. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services
- Process transactions and send related information
- Send you technical notices, updates, and security alerts
- Respond to your comments, questions, and customer service requests
- Monitor and analyze trends, usage, and activities
- Detect, investigate, and prevent fraudulent transactions and abuse
- Personalize and improve your experience on our platform
3. Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
Service Providers
We may share information with third-party vendors who perform services on our behalf, such as payment processing (Stripe), email delivery, and hosting services.
Legal Requirements
We may disclose information if required by law or in response to valid legal requests from public authorities.
Business Transfers
In connection with any merger, sale of company assets, or acquisition, your information may be transferred as part of the transaction.
4. Data Security
We implement appropriate technical and organizational measures to protect your personal information:
- Encryption: All data is transmitted using 256-bit SSL/TLS encryption
- Password Security: Passwords are hashed using bcrypt with salt
- Access Control: Strict access controls limit who can access your data
- Regular Audits: We regularly review and update our security practices
- No Trading Keys: We never ask for or store your exchange API keys
Important: While we strive to protect your information, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security.
6. Your Rights
Depending on your location, you may have the following rights regarding your personal information:
To exercise any of these rights, please contact us at privacy@traderpath.io
7. Data Retention
We retain your personal information for as long as necessary to:
- Provide our services to you
- Comply with legal obligations
- Resolve disputes and enforce our agreements
When you delete your account, we will delete or anonymize your personal information within 30 days, except where we are required to retain it for legal purposes.
8. Children's Privacy
TraderPath is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child without parental consent, we will take steps to delete that information.
9. International Data Transfers
Your information may be transferred to and processed in countries other than your own. These countries may have different data protection laws. By using our services, you consent to the transfer of your information to these countries.
We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.
We encourage you to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
11. Contact Us
If you have any questions about this Privacy Policy, please contact us:
- Email: privacy@traderpath.io
- Website: traderpath.io
Have Questions?
We're here to help. Contact our team for any privacy-related inquiries.